{"id":3126,"date":"2026-06-18T10:26:11","date_gmt":"2026-06-18T10:26:11","guid":{"rendered":"https:\/\/aiper.com\/blogs\/?page_id=3126"},"modified":"2026-07-30T09:15:59","modified_gmt":"2026-07-30T09:15:59","slug":"ss1-parts-cable","status":"publish","type":"page","link":"https:\/\/aiper.com\/blogs\/troubleshooting\/ss1-parts-cable\/","title":{"rendered":"Surfer S1 Parts &amp; Charging Cable Replacement"},"content":{"rendered":"\n<div class=\"aiper-tc-guide\">\n<style>\n    .aiper-tc-guide { --p:#d97706; --a:#c56e05; }\n\n    .aiper-tc-guide {\n        max-width: 780px;\n        margin: 0 auto;\n        font-family: 'Inter','Segoe UI',system-ui,-apple-system,sans-serif;\n        color: #2c3e50;\n        line-height: 1.6;\n    }\n    .aiper-tc-guide * { box-sizing: border-box; margin: 0; padding: 0; }\n\n    .aiper-tc-guide .container {\n        display: flex; flex-direction: column; gap: 28px;\n        padding: 40px 20px 60px; background: #f3f6f9; border-radius: 24px;\n    }\n\n    \/* \u2500\u2500 Hero card \u2500\u2500 *\/\n    .aiper-tc-guide .hero-card {\n        background: #fff; 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font-weight: 600; color: var(--a);\n        text-decoration: none;\n    }\n    .aiper-tc-guide .tc-back-nav a:hover { text-decoration: underline; }\n<\/style>\n<div class=\"container\">\n    <div class=\"hero-card\">\n        <span class=\"eyebrow\">Aiper Surfer S1<\/span>\n        <p class=\"subtitle\">Surfer S1 replacement parts (filter basket, charging cable, propeller blades) are not available on t<\/p>\n    <\/div>\n    <div class=\"answer-card\">\n        <span class=\"label-badge\"><span class=\"dot\"><\/span> Direct answer<\/span>\n        <p>Common Surfer S1 accessories are available at the <strong>regional accessory stores<\/strong> \u2014 see Quick Links section below for direct links to US\/DE\/FR\/ES stores. For parts not listed on the store, submit a ticket via <a href=\"https:\/\/aiper.com\/us\/process-a-warranty\">aiper.com\/us\/process-a-warranty<\/a> with your serial number. The support team processes part orders within 24&ndash;72 hours. <strong>Note:<\/strong> Surfer S1 and EcoSurfer S2 parts are not interchangeable \u2014 always specify your model when ordering.<\/p>\n    <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-info\"><\/div>\n            <h2>Ordering Replacement Parts<\/h2>\n            <p><strong>Option 1 \u2014 Accessories Store (self-serve):<\/strong> Common Surfer S1 accessories (charging cables, filter baskets, brushes) are available at the regional Aiper accessory stores: &#8221;\n<strong>US:<\/strong> <a href=\"https:\/\/aiper.store\/us\/series\/accessories\">aiper.store\/us\/series\/accessories<\/a> | &#8221;\n<strong>DE:<\/strong> <a href=\"https:\/\/aiper.store\/de\/page\/zubeh%C3%B6r\">aiper.store\/de\/page\/zubehor<\/a> | &#8221;\n<strong>FR:<\/strong> <a href=\"https:\/\/aiper.store\/fr\/page\/accessoires\">aiper.store\/fr\/page\/accessoires<\/a> | &#8221;\n<strong>ES:<\/strong> <a href=\"https:\/\/aiper.store\/es\/page\/accesorios\">aiper.store\/es\/page\/accesorios<\/a>. &#8221;\n<strong>Option 2 \u2014 Support ticket (if part not listed):<\/strong> If the store doesn&#8217;t carry the specific part you need, submit a ticket via <a href=\"https:\/\/aiper.com\/us\/process-a-warranty\">aiper.com\/us\/process-a-warranty<\/a>. Provide: full name, serial number, email address, shipping address, phone number, and the specific part needed. Include a photo. The support team confirms availability within 24&ndash;72 hours.<\/p>\n        <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-steps\"><\/div>\n            <h2>Charging Cable \/ Adapter<\/h2>\n            <p>The Surfer S1 uses a proprietary charging cable. Replacement cables must be ordered via support ticket \u2014 third-party cables may not charge correctly and can damage the battery. When submitting the ticket, mention your serial number and the cable model (visible on the adapter body).<\/p>\n        <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-warn\"><\/div>\n            <h2>Filter Basket<\/h2>\n            <p>The Surfer S1 basket is different from the EcoSurfer S2 basket. When ordering, specify &#8220;Surfer S1&#8221; explicitly to ensure the correct part is shipped. Clean the basket after every 2&ndash;3 sessions; replace when mesh is torn or the frame latch no longer holds.<\/p>\n        <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-fix\"><\/div>\n            <h2>Warranty Coverage<\/h2>\n            <p>The Surfer S1 carries a standard Aiper warranty (check your purchase documentation for the exact period). No registration is required \u2014 warranty is automatic from purchase date. Battery issues, motor failures, and manufacturing defects are covered. Physical damage from impact or improper use is not covered.<\/p>\n        <\/div>\n\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-fix\"><\/div>\n            <h2>Quick Links to Regional Accessory Stores<\/h2>\n            <p>For self-service parts ordering (when in stock):<br><br>&#8226; <strong>US:<\/strong> <a href=\"https:\/\/aiper.store\/us\/series\/accessories?utm_source=google&#038;utm_medium=organic&#038;utm_campaign=blog_seo\">aiper.store\/us\/series\/accessories<\/a><br>&#8226; <strong>DE:<\/strong> <a href=\"https:\/\/aiper.store\/de\/page\/zubeh%C3%B6r?utm_source=google&#038;utm_medium=organic&#038;utm_campaign=blog_seo\">aiper.store\/de\/page\/zubehor<\/a><br>&#8226; <strong>FR:<\/strong> <a href=\"https:\/\/aiper.store\/fr\/page\/accessoires?utm_source=google&#038;utm_medium=organic&#038;utm_campaign=blog_seo\">aiper.store\/fr\/page\/accessoires<\/a><br>&#8226; <strong>ES:<\/strong> <a href=\"https:\/\/aiper.store\/es\/page\/accesorios?utm_source=google&#038;utm_medium=organic&#038;utm_campaign=blog_seo\">aiper.store\/es\/page\/accesorios<\/a><br><br>If the Surfer S1 part you need is not listed on the store, use the support ticket process in the next section. Most S1-specific parts (charging cables, propeller blades, filter baskets) are processed through the ticket system \u2014 inventory on the self-serve store is limited.<\/p>\n        <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-info\"><\/div>\n            <h2>Surfer S1 vs EcoSurfer S2 \u2014 Parts Compatibility<\/h2>\n            <p>The Surfer S1 and EcoSurfer S2 are different product lines and <strong>most parts are not interchangeable<\/strong>. The filter baskets, charging cables, and propeller assemblies are model-specific. When ordering parts, always specify &#8220;Surfer S1&#8221; (model number on the bottom label) to ensure you receive the correct item. If you&#8217;re unsure which model you have: the Surfer S1 has a single top-access filter basket; the EcoSurfer S2 has dual side-access baskets and solar charging capability.<\/p>\n        <\/div>\n\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-fix\"><\/div>\n            <h2>Quick Links to Regional Accessory Stores<\/h2>\n            <p>For self-service parts ordering (when in stock):<br><br>&#8226; <strong>US:<\/strong> <a href=\"https:\/\/aiper.store\/us\/series\/accessories?utm_source=google&#038;utm_medium=organic&#038;utm_campaign=blog_seo\">aiper.store\/us\/series\/accessories<\/a><br>&#8226; <strong>DE:<\/strong> <a href=\"https:\/\/aiper.store\/de\/page\/zubeh%C3%B6r?utm_source=google&#038;utm_medium=organic&#038;utm_campaign=blog_seo\">aiper.store\/de\/page\/zubehor<\/a><br>&#8226; <strong>FR:<\/strong> <a href=\"https:\/\/aiper.store\/fr\/page\/accessoires?utm_source=google&#038;utm_medium=organic&#038;utm_campaign=blog_seo\">aiper.store\/fr\/page\/accessoires<\/a><br>&#8226; <strong>ES:<\/strong> <a href=\"https:\/\/aiper.store\/es\/page\/accesorios?utm_source=google&#038;utm_medium=organic&#038;utm_campaign=blog_seo\">aiper.store\/es\/page\/accesorios<\/a><br><br>If the Surfer S1 part you need is not listed on the store, use the support ticket process in the next section. Most S1-specific parts (charging cables, propeller blades, filter baskets) are processed through the ticket system \u2014 inventory on the self-serve store is limited.<\/p>\n        <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-info\"><\/div>\n            <h2>Surfer S1 vs EcoSurfer S2 \u2014 Parts Compatibility<\/h2>\n            <p>The Surfer S1 and EcoSurfer S2 are different product lines and <strong>most parts are not interchangeable<\/strong>. The filter baskets, charging cables, and propeller assemblies are model-specific. When ordering parts, always specify &#8220;Surfer S1&#8221; (model number on the bottom label) to ensure you receive the correct item. If you&#8217;re unsure which model you have: the Surfer S1 has a single top-access filter basket; the EcoSurfer S2 has dual side-access baskets and solar charging capability.<\/p>\n        <\/div>\n\n    <div class=\"tc-back-nav\">\n        <a href=\"https:\/\/aiper.com\/blogs\/troubleshooting\/\">&larr; All troubleshooting guides<\/a>\n    <\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Aiper Surfer S1 Surfer S1 replacement parts (filter basket, charging cable, propeller blades) are not available on t Direct answer Common Surfer S1 accessories are available at the regional accessory stores \u2014 see Quick Links section below for direct links to US\/DE\/FR\/ES stores. For parts not listed on the store, submit a ticket via aiper.com\/us\/process-a-warranty&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":2931,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-3126","page","type-page","status-publish","hentry"],"lang":"en","translations":{"en":3126,"de":5410,"fr":5411,"es":5412},"_links":{"self":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/3126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/comments?post=3126"}],"version-history":[{"count":11,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/3126\/revisions"}],"predecessor-version":[{"id":8027,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/3126\/revisions\/8027"}],"up":[{"embeddable":true,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/2931"}],"wp:attachment":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/media?parent=3126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}