{"id":3765,"date":"2026-06-22T02:22:21","date_gmt":"2026-06-22T02:22:21","guid":{"rendered":"https:\/\/aiper.com\/blogs\/?page_id=3765"},"modified":"2026-06-24T08:51:03","modified_gmt":"2026-06-24T08:51:03","slug":"s2-bateria-carga","status":"publish","type":"page","link":"https:\/\/aiper.com\/blogs\/es\/solucion-de-problemas\/s2-bateria-carga\/","title":{"rendered":"Reemplazo de Cable de Carga y Bater\u00eda del EcoSurfer S2"},"content":{"rendered":"\n<div class=\"aiper-tc-guide\">\n<style>\n    .aiper-tc-guide { --p:#0891b2; --a:#0785a3; }\n\n    .aiper-tc-guide {\n        max-width: 780px;\n        margin: 0 auto;\n        font-family: 'Inter','Segoe UI',system-ui,-apple-system,sans-serif;\n        color: #2c3e50;\n        line-height: 1.6;\n    }\n    .aiper-tc-guide * { box-sizing: border-box; margin: 0; padding: 0; }\n\n    .aiper-tc-guide .container {\n        display: flex; flex-direction: column; gap: 28px;\n        padding: 40px 20px 60px; background: #f3f6f9; border-radius: 24px;\n    }\n\n    \/* \u2500\u2500 Hero card \u2500\u2500 *\/\n    .aiper-tc-guide .hero-card {\n        background: #fff; 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font-weight: 600; color: var(--a);\n        text-decoration: none;\n    }\n    .aiper-tc-guide .tc-back-nav a:hover { text-decoration: underline; }\n<\/style><div class=\"container\">\n    <div class=\"hero-card\">\n        <span class=\"eyebrow\">Aiper EcoSurfer S2<\/span>\n        <p class=\"subtitle\">Los cables de carga de reemplazo para el EcoSurfer S2 (modelo GQ12-126100-HU) no est\u00e1n disponibles en Aiper <\/p>\n    <\/div>\n    <div class=\"answer-card\">\n        <span class=\"label-badge\"><span class=\"dot\"><\/span> Respuesta directa<\/span>\n        <p>Los cables de carga de reemplazo para el EcoSurfer S2 (modelo <strong>GQ12-126100-HU<\/strong>) no est\u00e1n disponibles en el sitio web de Aiper. Env\u00eda un ticket a trav\u00e9s de <a href=\"https:\/\/aiper.com\/us\/process-a-warranty\" class=\"text-[#0891b2] hover:underline\">aiper.com\/us\/process-a-warranty<\/a> con tu nombre, n\u00famero de serie, correo electr\u00f3nico y direcci\u00f3n de env\u00edo.<\/p>\n    <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-info\"><\/div>\n            <h2>Solicitar un Cable de Carga de Reemplazo<\/h2>\n            <p>El EcoSurfer S2 utiliza un cable de carga patentado (modelo GQ12-126100-HU). No se vende en la tienda del sitio web de Aiper. Para solicitar: ve a aiper.com\/us\/process-a-warranty y env\u00eda un ticket con: nombre completo, n\u00famero de serie (S\/N en la parte inferior del dispositivo), direcci\u00f3n de correo electr\u00f3nico, direcci\u00f3n de env\u00edo y n\u00famero de tel\u00e9fono. El equipo de soporte confirmar\u00e1 la disponibilidad y enviar\u00e1 directamente.<\/p>\n        <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-steps\"><\/div>\n            <h2>Usar Solo el Cable Original<\/h2>\n            <p>Utiliza solo el cable suministrado por Aiper para cargar. Los cables de terceros con diferentes valores de corriente o voltaje pueden da\u00f1ar el sistema de gesti\u00f3n de bater\u00eda. El puerto de carga est\u00e1 dise\u00f1ado para un conector espec\u00edfico \u2014 forzar un conector incompatible puede da\u00f1ar el puerto e invalidar la garant\u00eda.<\/p>\n        <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-warn\"><\/div>\n            <h2>La Bater\u00eda No Se Carga<\/h2>\n            <p>Si el dispositivo no responde cuando se conecta al cargador: (1) Inspecciona ambos extremos del cable para detectar pines doblados o corrosi\u00f3n. (2) Limpia el puerto de carga del dispositivo con un pa\u00f1o seco. (3) Intenta con una toma de corriente diferente. (4) Si el LED a\u00fan no muestra respuesta despu\u00e9s de 30 minutos, el puerto de carga o la bater\u00eda pueden estar defectuosos \u2014 contacta al soporte t\u00e9cnico.<\/p>\n        <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-fix\"><\/div>\n            <h2>Expectativa de Vida de la Bater\u00eda<\/h2>\n            <p>Con una carga completa, el EcoSurfer S2 funciona aproximadamente 3&ndash;4 horas de tiempo activo de limpieza dependiendo del tama\u00f1o de la piscina y las condiciones del agua. La capacidad de la bater\u00eda se degrada despu\u00e9s de 300&ndash;400 ciclos de carga completa. Si el tiempo de funcionamiento cae por debajo de 60 minutos despu\u00e9s de una carga completa, contacta al soporte para una evaluaci\u00f3n de bater\u00eda bajo garant\u00eda.<\/p>\n        <\/div>\n\n    <div class=\"tc-back-nav\">\n        <a href=\"https:\/\/aiper.com\/blogs\/es\/solucion-de-problemas\/\">&larr; Todas las Gu\u00edas de Soluci\u00f3n de Problemas<\/a>\n    <\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Aiper EcoSurfer S2 Los cables de carga de reemplazo para el EcoSurfer S2 (modelo GQ12-126100-HU) no est\u00e1n disponibles en Aiper Respuesta directa Los cables de carga de reemplazo para el EcoSurfer S2 (modelo GQ12-126100-HU) no est\u00e1n disponibles en el sitio web de Aiper. Env\u00eda un ticket a trav\u00e9s de aiper.com\/us\/process-a-warranty con tu nombre, n\u00famero de&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":3599,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-3765","page","type-page","status-publish","hentry"],"lang":"es","translations":{"es":3765,"de":3763,"en":3075,"fr":3764},"_links":{"self":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/3765","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/comments?post=3765"}],"version-history":[{"count":2,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/3765\/revisions"}],"predecessor-version":[{"id":4448,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/3765\/revisions\/4448"}],"up":[{"embeddable":true,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/3599"}],"wp:attachment":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/media?parent=3765"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}