{"id":3824,"date":"2026-06-22T02:23:22","date_gmt":"2026-06-22T02:23:22","guid":{"rendered":"https:\/\/aiper.com\/blogs\/?page_id=3824"},"modified":"2026-07-01T07:56:05","modified_gmt":"2026-07-01T07:56:05","slug":"ss1-programmation-mise-a-jour-firmware","status":"publish","type":"page","link":"https:\/\/aiper.com\/blogs\/fr\/depannage\/ss1-programmation-mise-a-jour-firmware\/","title":{"rendered":"Guide de Programmation et Mise \u00e0 Jour Firmware Surfer S1"},"content":{"rendered":"\n<div class=\"aiper-tc-guide\">\n<style>\n    .aiper-tc-guide { --p:#d97706; --a:#c56e05; }\n\n    .aiper-tc-guide {\n        max-width: 780px;\n        margin: 0 auto;\n        font-family: 'Inter','Segoe UI',system-ui,-apple-system,sans-serif;\n        color: #2c3e50;\n        line-height: 1.6;\n    }\n    .aiper-tc-guide * { box-sizing: border-box; margin: 0; padding: 0; }\n\n    .aiper-tc-guide .container {\n        display: flex; flex-direction: column; gap: 28px;\n        padding: 40px 20px 60px; background: #f3f6f9; 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gap: 20px; }\n    }\n\n    \/* Back-nav *\/\n    .aiper-tc-guide .tc-back-nav {\n        padding: 14px 0 4px;\n        border-top: 1px solid #edf2f7;\n        margin-top: 4px;\n    }\n    .aiper-tc-guide .tc-back-nav a {\n        font-size: .85rem; font-weight: 600; color: var(--a);\n        text-decoration: none;\n    }\n    .aiper-tc-guide .tc-back-nav a:hover { text-decoration: underline; }\n<\/style><div class=\"container\">\n    <div class=\"hero-card\">\n        <span class=\"eyebrow\">Aiper Surfer S1<\/span>\n        <p class=\"subtitle\">La programmation qui ne fonctionne pas est le probl\u00e8me le plus signal\u00e9 sur le Surfer S1.<\/p>\n    <\/div>\n    <div class=\"answer-card\">\n        <span class=\"label-badge\"><span class=\"dot\"><\/span> R\u00e9ponse directe<\/span>\n        <p>La programmation qui ne fonctionne pas est le probl\u00e8me le plus signal\u00e9 sur le Surfer S1. Causes courantes : <strong>\u00e9chec de la mise \u00e0 jour du firmware<\/strong> (impossible de mettre \u00e0 jour en \u00e9tat de recharge\/veille), ou la programmation a \u00e9t\u00e9 effac\u00e9e apr\u00e8s une mise \u00e0 jour du firmware. Si tous les d\u00e9pannages \u00e9chouent, le SAV cr\u00e9e un ticket d&#8217;escalade.<\/p>\n    <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-info\"><\/div>\n            <h2>Le Firmware Ne Peut Pas Se Mettre \u00e0 Jour en Recharge ou Veille<\/h2>\n            <p>C&#8217;est la raison la plus courante pour laquelle les mises \u00e0 jour du firmware \u00e9chouent sur le Surfer S1. Conditions requises pour une mise \u00e0 jour r\u00e9ussie : (1) L&#8217;appareil doit \u00eatre allum\u00e9 (pas en veille ou sommeil). (2) L&#8217;appareil ne doit PAS \u00eatre connect\u00e9 au chargeur. (3) La connexion Wi-Fi doit \u00eatre stable. D\u00e9marrez la mise \u00e0 jour depuis l&#8217;app Aiper avec l&#8217;appareil compl\u00e8tement charg\u00e9, d\u00e9branch\u00e9 du chargeur, et l&#8217;app ouverte au premier plan.<\/p>\n        <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-steps\"><\/div>\n            <h2>La Programmation Ne Fonctionne Pas Apr\u00e8s une Mise \u00e0 Jour du Firmware<\/h2>\n            <p>Les mises \u00e0 jour du firmware effacent les programmations enregistr\u00e9es. Apr\u00e8s chaque mise \u00e0 jour, r\u00e9entrez votre programmation dans l&#8217;app. Acc\u00e9dez \u00e0 Programmation, d\u00e9finissez vos jours et l&#8217;heure de d\u00e9but, puis confirmez. L&#8217;appareil doit \u00eatre en ligne (connect\u00e9 au Wi-Fi) quand la programmation s&#8217;ex\u00e9cute.<\/p>\n        <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-warn\"><\/div>\n            <h2>Faux Positif \u00ab Mise \u00e0 Jour du Firmware Requise \u00bb<\/h2>\n            <p>Si la page de programmation affiche une notification de mise \u00e0 jour du firmware alors que vous \u00eates d\u00e9j\u00e0 sur la derni\u00e8re version : (1) Forcez l&#8217;arr\u00eat de l&#8217;app Aiper. (2) \u00c9teignez le S1 et rallumez-le. (3) Reconnectez-vous \u00e0 l&#8217;app. (4) Acc\u00e9dez \u00e0 Programmation \u2014 l&#8217;erreur devrait dispara\u00eetre.<\/p>\n        <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-fix\"><\/div>\n            <h2>Escalade : Quand le SAV Cr\u00e9e un Ticket<\/h2>\n            <p>Si la programmation reste non fonctionnelle apr\u00e8s : mise \u00e0 jour du firmware, r\u00e9installation de l&#8217;app, r\u00e9initialisation d&#8217;usine du robot, et r\u00e9entr\u00e9e de la programmation \u2014 les agents du SAV cr\u00e9ent un ticket technique d&#8217;escalade. C&#8217;est attendu pour les d\u00e9faillances persistantes de programmation qui survivent \u00e0 toutes les \u00e9tapes standard de d\u00e9pannage.<\/p>\n        <\/div>\n\n    <div class=\"tc-back-nav\">\n        <a href=\"https:\/\/aiper.com\/blogs\/fr\/depannage\/\">&larr; Tous les Guides de D\u00e9pannage<\/a>\n    <\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Aiper Surfer S1 La programmation qui ne fonctionne pas est le probl\u00e8me le plus signal\u00e9 sur le Surfer S1. R\u00e9ponse directe La programmation qui ne fonctionne pas est le probl\u00e8me le plus signal\u00e9 sur le Surfer S1. Causes courantes : \u00e9chec de la mise \u00e0 jour du firmware (impossible de mettre \u00e0 jour en \u00e9tat&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":3598,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-3824","page","type-page","status-publish","hentry"],"lang":"fr","translations":{"fr":3824,"de":3823,"en":3123,"es":3825},"_links":{"self":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/3824","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/comments?post=3824"}],"version-history":[{"count":3,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/3824\/revisions"}],"predecessor-version":[{"id":4895,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/3824\/revisions\/4895"}],"up":[{"embeddable":true,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/3598"}],"wp:attachment":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/media?parent=3824"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}