{"id":3825,"date":"2026-06-22T02:23:23","date_gmt":"2026-06-22T02:23:23","guid":{"rendered":"https:\/\/aiper.com\/blogs\/?page_id=3825"},"modified":"2026-07-01T07:56:06","modified_gmt":"2026-07-01T07:56:06","slug":"ss1-programacion-actualizacion-firmware","status":"publish","type":"page","link":"https:\/\/aiper.com\/blogs\/es\/solucion-de-problemas\/ss1-programacion-actualizacion-firmware\/","title":{"rendered":"Gu\u00eda de Programaci\u00f3n y Actualizaci\u00f3n de Firmware del Surfer S1"},"content":{"rendered":"\n<div class=\"aiper-tc-guide\">\n<style>\n    .aiper-tc-guide { --p:#d97706; --a:#c56e05; }\n\n    .aiper-tc-guide {\n        max-width: 780px;\n        margin: 0 auto;\n        font-family: 'Inter','Segoe UI',system-ui,-apple-system,sans-serif;\n        color: #2c3e50;\n        line-height: 1.6;\n    }\n    .aiper-tc-guide * { box-sizing: border-box; margin: 0; padding: 0; }\n\n    .aiper-tc-guide .container {\n        display: flex; flex-direction: column; gap: 28px;\n        padding: 40px 20px 60px; 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gap: 20px; }\n    }\n\n    \/* Back-nav *\/\n    .aiper-tc-guide .tc-back-nav {\n        padding: 14px 0 4px;\n        border-top: 1px solid #edf2f7;\n        margin-top: 4px;\n    }\n    .aiper-tc-guide .tc-back-nav a {\n        font-size: .85rem; font-weight: 600; color: var(--a);\n        text-decoration: none;\n    }\n    .aiper-tc-guide .tc-back-nav a:hover { text-decoration: underline; }\n<\/style><div class=\"container\">\n    <div class=\"hero-card\">\n        <span class=\"eyebrow\">Aiper Surfer S1<\/span>\n        <p class=\"subtitle\">La programaci\u00f3n que no funciona es el problema m\u00e1s reportado en el Surfer S1.<\/p>\n    <\/div>\n    <div class=\"answer-card\">\n        <span class=\"label-badge\"><span class=\"dot\"><\/span> Respuesta directa<\/span>\n        <p>La programaci\u00f3n que no funciona es el problema m\u00e1s reportado en el Surfer S1. Causas comunes: <strong>la actualizaci\u00f3n de firmware falla<\/strong> (no se puede actualizar en estado de carga o espera), o la programaci\u00f3n se borr\u00f3 despu\u00e9s de una actualizaci\u00f3n de firmware. Si todos los pasos de soluci\u00f3n de problemas fallan, el servicio t\u00e9cnico escala a un ticket.<\/p>\n    <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-info\"><\/div>\n            <h2>El Firmware No Se Puede Actualizar en Carga o Espera<\/h2>\n            <p>Esta es la raz\u00f3n m\u00e1s com\u00fan por la que fallan las actualizaciones de firmware en el Surfer S1. Requisitos para una actualizaci\u00f3n exitosa: (1) El dispositivo debe estar ENCENDIDO (no en espera o reposo). (2) El dispositivo NO debe estar conectado al cargador. (3) La conexi\u00f3n Wi-Fi debe ser estable. Inicia la actualizaci\u00f3n desde la app Aiper con el dispositivo completamente cargado, desconectado del cargador, y la app abierta en primer plano.<\/p>\n        <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-steps\"><\/div>\n            <h2>La Programaci\u00f3n No Funciona Despu\u00e9s de la Actualizaci\u00f3n de Firmware<\/h2>\n            <p>Las actualizaciones de firmware borran las programaciones guardadas. Despu\u00e9s de cualquier actualizaci\u00f3n, vuelve a ingresar tu programaci\u00f3n en la app. Ve a Programaci\u00f3n, establece tus d\u00edas e hora de inicio, y confirma. El dispositivo debe estar en l\u00ednea (conectado a Wi-Fi) cuando se ejecute la programaci\u00f3n.<\/p>\n        <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-warn\"><\/div>\n            <h2>Falsa Alerta de &#8220;Actualizaci\u00f3n de Firmware Necesaria&#8221;<\/h2>\n            <p>Si la p\u00e1gina de programaci\u00f3n muestra un aviso de actualizaci\u00f3n de firmware pero ya est\u00e1s en la versi\u00f3n m\u00e1s reciente: (1) Fuerza el cierre de la app Aiper. (2) Apaga el S1 y vuelve a encender. (3) Reconecta a la app. (4) Ve a Programaci\u00f3n \u2014 el error deber\u00eda desaparecer.<\/p>\n        <\/div>\n        <div class=\"section-card\">\n            <div class=\"section-icon icon-fix\"><\/div>\n            <h2>Escalada: Cuando el Servicio T\u00e9cnico Abre un Ticket<\/h2>\n            <p>Si la programaci\u00f3n sigue sin funcionar despu\u00e9s de: actualizar el firmware, reinstalar la app, restablecer el robot de f\u00e1brica, e ingresar nuevamente la programaci\u00f3n \u2014 los agentes del servicio t\u00e9cnico escalan a un ticket t\u00e9cnico de oficina principal. Esto es esperado para fallas persistentes de programaci\u00f3n que sobreviven a todos los pasos est\u00e1ndar de soluci\u00f3n de problemas.<\/p>\n        <\/div>\n\n    <div class=\"tc-back-nav\">\n        <a href=\"https:\/\/aiper.com\/blogs\/es\/solucion-de-problemas\/\">&larr; Todas las Gu\u00edas de Soluci\u00f3n de Problemas<\/a>\n    <\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Aiper Surfer S1 La programaci\u00f3n que no funciona es el problema m\u00e1s reportado en el Surfer S1. Respuesta directa La programaci\u00f3n que no funciona es el problema m\u00e1s reportado en el Surfer S1. Causas comunes: la actualizaci\u00f3n de firmware falla (no se puede actualizar en estado de carga o espera), o la programaci\u00f3n se borr\u00f3&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":3599,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-3825","page","type-page","status-publish","hentry"],"lang":"es","translations":{"es":3825,"de":3823,"en":3123,"fr":3824},"_links":{"self":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/3825","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/comments?post=3825"}],"version-history":[{"count":3,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/3825\/revisions"}],"predecessor-version":[{"id":4896,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/3825\/revisions\/4896"}],"up":[{"embeddable":true,"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/pages\/3599"}],"wp:attachment":[{"href":"https:\/\/aiper.com\/blogs\/wp-json\/wp\/v2\/media?parent=3825"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}