Join the AiperPoints
Rewards Program

As an Aiper Member, you enjoy exclusive benefits including free Coupons, additional AiperPoints on multiple products, extra product discounts, extended warranty services, and more. These benefits are available only for orders placed on the Aiper website (Aiper.com) .

The AiperPoints Rewards loyalty program is a program that allows customers to earn AiperPoints on Aiper.com (excluding third-party retailers like Amazon, eBay, Walmart, etc.) that can be redeemed for rewards and member benefits as a thank-you for their loyalty.

Anyone over the age of 13 in the EU or over the age of 14 in the US (or the age required by local law) can join the program.

If you already have an account on Aiper.com, you are already enrolled. Simply log in to your account. If you don't have an account, register for an AiperPoints account to start earning rewards.Note: To earn AiperPoints, you must be registered for the AiperPoints Rewards Program.

No, the rewards program is free to join.

No. rewards, benefits, and AiperPoints earned through the loyalty program have no cash value and cannot be transferred to others. However, AiperPoints can now be used to offset costs at checkout through the "Spend AiperPoints Like Cash" feature. Please note, AiperPoints cannot be exchanged for cash or transferred between accounts.

No, AiperPoints earned on different accounts cannot be combined or aggregated for any reason.

Log in to your account or visit the AiperPoints Rewards Program page to check your points.

Yes, all previously accumulated AiperPoints will be retained. We have identified an issue in the current points system where redeeming AiperPoints may have mistakenly led to membership downgrades. This issue will be addressed and corrected in a future system update. You can continue to enjoy the membership benefits and after-sales services corresponding to your most up-to-date membership level. If you encounter any concerns regarding your membership level or benefits during this period, please contact us at [email protected].

For purchases on aiper.com, AiperPoints will wait in your account until your order has shipped. Pending AiperPoints cannot be redeemed.

If you have questions about your membership account, please contact Aiper Customer Service at [email protected].

Yes. AiperPoints earned after the launch date will expire one year after they are unlocked. Expired AiperPoints will be deducted from your account.

No, AiperPoints can only be obtained by making purchases after signing up for the AiperPoints reward program.Note: The Bonus AiperPoints system, which offers different earning rates based on membership tier, took effect on June 15, 2025. Purchases made before this date are not eligible for tier-based point rewards

You can earn AiperPoints in the following ways:
#Registering for an account (one-time reward)
#CompleteNew Member Task (one-time reward for initial completion)
#Purchasing qualifying products
#Refer to your friends (coming soon)

No, AiperPoints are not earned for shipping charges or taxes.

No, AiperPoints are not earned on discounts or credits linked to a product or service.

If you return a product or cancel an order, the AiperPoints earned from that purchase will be reversed or decreased. AiperPoints will also be deducted for partial refunds due to price adjustments.

No, the multipliers cannot be combined. To ensure a fair and consistent experience for all our members, AiperPoints will be calculated based on your membership tier rate during non-promotional periods, whereas during promotional periods, AiperPoints will be calculated based on the promotional rate.

You will receive an order confirmation email after redemption. Once the redeemed product ships out, you will receive a shipping notification email with the tracking number.

In most cases, we offer free shipping for redeemed products. However, there may be certain products for which you need to pay shipping fees.

No, once you confirm your redemption, you cannot cancel, return, or exchange the product. Please double-check before confirming the redemption. Contact Aiper Customer Service at [email protected]. within 7 days if the products arrive damaged.

No, redeemed products will be shipped separately.

No, the redeemed product will be shipped out as soon as you confirm the redemption.

If you have any other questions, please email Aiper Customer Service at [email protected].