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Aiper Experts Duo
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Scuba V3
World's 1st Cognitive AI Powered Essential Robotic Pool Cleaner
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Aiper IrriSense 2
World's 1st 4-in-1 Multi-Zone Smart Irrigation System
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Advanced | Scuba S1
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Pool Skimmers
Aiper EcoSurfer S2
24/7 Nonstop Cleaning, Always On, Always Clean
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Aiper EcoSurfer S1
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Smart Irrigation
IrriSense 2
Aiper IrriSense 2
World's 1st 4-in-1 Multi-Zone Smart Irrigation System
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Smart Pool Care
HydroComm
HydroComm Series
Smart Pool Monitor & Underwater Communication Device
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How it works

Your Aiper warranty is automatically tracked in our system—no registration required. If you encounter any issues with your product, we’re here to help.
Note: This form is exclusively for products purchased through Aiper official channels and authorized channels. If you purchased from an unauthorized channel, please contact them directly for assistance.
You can view our full list of authorized channels here: [Authorized Resellers List].
Email *
Phone
Name *
Please Upload Proof of Purchase (Screenshot of orders, Recipt, Invoice etc.) (Maximum 10MB)
Click or drag file to this area to upload
As part of the program, you wil need to submit proof of purchase. This is required for all submisions. All attachments should be no more than 10 MB
    Order Details
    Where did you purchase your Aiper? *
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    Your Aiper Series *
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    Your Aiper Model *
    Select
    You can find this in your account’s order history, as well as on the packaging or manual of the product. Some products come with the model number printed directly on them. Model numbers help us identify the exact make and model of your product more accurately than a product name would.
    address *
    Select
    (If applying for a replacement, we will arrange for it to be sent to this address.)
    Order Id *
    Example: AIPERUS10000(Official Website); 111-1234567-1234567(Amazon)
    You can find this in the order history of the account the purchase was made through.
    Issue Details *
    File Upload
    Click or drag file to this area to upload
      Serial Number
      The S/N is usually located at the bottom on the rating label with a QR code.
      The SN can be found on the main body of the product itself. It’s located on a sticker, tag, or printed directly on the product, but never on the packaging. Looks something like SN: FY529241.
      I have already read and agree: The Terms of Service and the Privacy Notice.
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      *Aiper is the No.1 brand of smart robotic pool cleaner in the world in terms of sales volume

      Source: Euromonitor International Co., Ltd., in terms of 2025 manufacturer sales volume (units) in the world. Smart robotic pool cleaner is defined as: intelligent service robots integrating mechanical, electronic, software algorithm and sensor technologies. They autonomously or with minimal human intervention perform pool cleaning and maintenance tasks, typically featuring smart navigation, path planning, and multiple cleaning modes. Research completed in 2025/12.

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