FAQ
Most frequent questions and answers
The Elite Pro supports cleaning flat floors and pool walls but not your pool’s waterline.
During cleaning, the device may briefly stand up to release air trapped inside the device for improving clean efficiency.
If the device is out of your pool while cleaning mode is enabled, the device will trigger an alarm before automatically shutting off. If your Elite Pro continues to drive, it may be detecting some leftover water in its system. Retrieve your Elite Pro and long-press the power button for three seconds to shut down your device.
Your device’s charger is designed for rapid charging, so there is less waiting between each clean. This may raise the temperature of your device’s charger slightly. All charges are equipped with industry-standard safety protocols; however, we suggest keeping children away from the power charger until the charger’s temperature cools down.
The device can be used in above ground/inground/all shaped pools but not for cleaning pool steps or narrow corners, as your device may be trapped in the corners or stuck on the steps.
