Aiper Care
Your Peace of Mind Matters
Designed as an enhanced service system, Aiper Care offers an extended one-year standard warranty and complimentary replacement of limited consumables at no extra costs. This care plan reflects Aiper’s ongoing commitment to delivering exceptional service and reliability to our valued customers while providing the peace of mind that Aiper is here to support the communities concerns and needs.
Duration:
Valid for purchases made between April 3 to June 5, 2025.Participants:
All customers who purchased new Aiper products through official sales channels within the designated time period. (excluding accessory only orders)Regions:
Exclusive to customers in the USA and Canada.
1.Extended One-Year Standard Warranty:
Aiper extends the warranty coverage on all qualifying Aiper products with an additional year of warranty service. This extension applies to all Aiper products including pool cleaning robots, skimmers, and handheld pool vacuums (excluding the Scuba X1 Pro Max).
Free Round-Trip Shipping for Repairs
No-Cost Repairs for Quality Issues
Free Replacement Parts for Defects
Complimentary System Upgrades
Priority Customer Support2.Complimentary Consumables Replacement:
Aiper provides limited consumable replacements based on your product model. Replacements may be requested twice a year for the duration of your product's lifespan.
Product models:
Surfer S1, Surfer M1, Surfer S2, Pilot V2, Pilot H2, Scuba SE, Scuba 800, Scuba E1, Seagull SE, Seagull 800B, Seagull Pro, Scuba 800W, Scuba N1600, Pilot X1, Scuba L1.
Hook
Wheel
Bottom BrushProduct models:
Scuba S1, Scuba N1, Scuba S1 Pro, Scuba N1 Pro, Scuba N1 Plus, Scuba N1 Ultra, Scuba X1, Scuba X1 Pro, Scuba X1 Pro Max
Hook
Water Baffle
Roller Brush
Caterpillar Tread
