Los pitidos al 75–80% de carga indican un problema en el puerto de carga o en la gestión de la batería.
Los pitidos al 75–80% de carga indican un problema en el puerto de carga o en la gestión de la batería — pruebe con otra toma de corriente. ¿Advertencia de sobrecalentamiento de batería? Desconecte inmediatamente, deje enfriar y vuelva a intentar en un entorno más fresco. ¿No se enciende? Pruebe un restablecimiento completo (botones de Encendido + Intensidad en el X1 Pro Max). Si los problemas persisten, contacte al soporte — estos son defectos de hardware cubiertos por la garantía.
El robot emite pitidos al 75–80% de carga
Multiple X1 Pro Max users have reported beeping that starts at around 75–80% battery level and does not stop. Aiper support first recommends: (1) Try a different wall outlet — voltage fluctuations can trigger false overcharge alerts. If a different outlet does not stop the beeping, this indicates a charging port or battery management board issue and the unit qualifies for warranty service.
LED Doesn’t Change When Charging
If the LED shows no change after connecting the charger for 30+ minutes: (1) Inspect the charging contacts on both the robot and the charger for corrosion. (2) Clean contacts with a dry cloth or mild contact cleaner. (3) Ensure the charger is fully seated and the connection is solid. (4) Try charging on a different outlet with a known good extension cord. If still no response, the charging port may be faulty.
Saltwater Pools: Charging Contact Care
Saltwater accelerates corrosion on the charging contacts. After each session in a saltwater pool, rinse the robot with fresh water and dry the charging port area before connecting the charger. Regular cleaning prevents charging failures due to contact corrosion.
Battery Replacement Policy
The Scuba X1 battery is internal and not user-replaceable. If your robot no longer holds a charge or consistently underperforms after a full 5-hour charge, contact Aiper support via aiper.com/us/process-a-warranty for a warranty assessment. Include your purchase date and serial number.
Battery Overheat Warning During Charging
If the Aiper app shows a battery overheat or high battery temperature warning while charging, especially at low charge levels (below 20%): (1) Disconnect the charger immediately. (2) Move the robot to a cool, shaded area away from flammable materials. (3) Allow the battery to cool to room temperature (typically 30–60 minutes). (4) Do NOT attempt to charge again while the unit is still warm. (5) Try charging in a cooler environment (indoor, air-conditioned room). If the overheat warning returns during the next charge attempt even after cooling, the battery management system (BMS) may be faulty. Stop using the robot and contact Aiper support — a battery that repeatedly overcharges or overheats is a safety risk covered under warranty.
Robot Won’t Turn On Even After Full Charge
If the robot has been charging for 5+ hours (charger shows green/fully charged) but will not power on: (1) Press and hold the power button for 10+ seconds — a quick press may not register if the robot is in deep sleep. (2) Perform a hard reset: for X1 Pro Max, press and hold the Power button + Intensity button simultaneously for 5 seconds until a yellow flashing light appears. For standard X1, hold the power button for 10 seconds until the LED flashes. (3) Disconnect and reconnect the charger, wait 1 minute, then try powering on while still connected to the charger. (4) Check for physical button damage — if the power button feels stuck or does not click, debris may be lodged under the button membrane. (5) If none of these steps work, the internal power board or battery connection may be disconnected internally — this requires warranty service.
Scuba X1 vs Pilot X1 — Model Confusion
Note: The Scuba X1, Scuba X1 Pro Max, and Pilot X1 are different models. The Pilot X1 has a different charging system and battery configuration. If you have a Pilot X1 that won’t power on, try: (1) Charge for a full 5 hours using the original charger only. (2) Press and hold the power button for 15+ seconds. If the Pilot X1 still won’t respond, contact support and specify “Pilot X1” explicitly — the troubleshooting steps differ from the Scuba X1 series.
Battery Overheat Warning During Charging
If the Aiper app shows a battery overheat or high battery temperature warning while charging, especially at low charge levels (below 20%): (1) Disconnect the charger immediately. (2) Move the robot to a cool, shaded area away from flammable materials. (3) Allow the battery to cool to room temperature (typically 30–60 minutes). (4) Do NOT attempt to charge again while the unit is still warm. (5) Try charging in a cooler environment (indoor, air-conditioned room). If the overheat warning returns during the next charge attempt even after cooling, the battery management system (BMS) may be faulty. Stop using the robot and contact Aiper support — a battery that repeatedly overcharges or overheats is a safety risk covered under warranty.
Robot Won’t Turn On Even After Full Charge
If the robot has been charging for 5+ hours (charger shows green/fully charged) but will not power on: (1) Press and hold the power button for 10+ seconds — a quick press may not register if the robot is in deep sleep. (2) Perform a hard reset: for X1 Pro Max, press and hold the Power button + Intensity button simultaneously for 5 seconds until a yellow flashing light appears. For standard X1, hold the power button for 10 seconds until the LED flashes. (3) Disconnect and reconnect the charger, wait 1 minute, then try powering on while still connected to the charger. (4) Check for physical button damage — if the power button feels stuck or does not click, debris may be lodged under the button membrane. (5) If none of these steps work, the internal power board or battery connection may be disconnected internally — this requires warranty service.
Scuba X1 vs Pilot X1 — Model Confusion
Note: The Scuba X1, Scuba X1 Pro Max, and Pilot X1 are different models. The Pilot X1 has a different charging system and battery configuration. If you have a Pilot X1 that won’t power on, try: (1) Charge for a full 5 hours using the original charger only. (2) Press and hold the power button for 15+ seconds. If the Pilot X1 still won’t respond, contact support and specify “Pilot X1” explicitly — the troubleshooting steps differ from the Scuba X1 series.
