Scuba V3 bloqué sur un couvercle de drain — Diagnostic et solution
Raised couvercle de drains can trap the V3 due to its à deux moteurs design. Update micrologiciel, repositionner the point d’entrée, and collect photos for support if the issue persists.
Drain covers with raised profiles can trap the Scuba V3 because its à deux moteurs drive has lower garde au sol than à quatre moteurs models like the S1 or X1. Start by checking for a mise à jour du micrologiciel in l’application Aiper — newer versions include improved d’évasion d’obstacles algorithms that help the robot reverse and re-approach at different angles. Next, try déployering the robot from the opposite side of the pool to change its approach path to the drain area. Si le robot gets stuck, collect the couvercle de drain specifications (diameter, height, brand/model), photos of the stuck position, and the device SN, then upload journaux de diagnostic and contact support Aiper.
Pourquoi les couvercles de drain piègent les robots de piscine
Raised or protruding couvercle de drains create a physical obstacle that du Scuba V3 à deux moteurs drive system peut ne pas pouvoir traverse. Unlike the à quatre moteurs Scuba S1 or X1, the V3 has fewer powered wheels and a lower garde au sol, making it more susceptible to getting stuck on uneven pool-floor features. This is a structural limitation, pas un défaut — the V3 est conçu pour relatively flat fond de la piscines.
Étape 1 : Firmware Update
Aiper periodically improves d’évasion d’obstacles algorithms through mise à jour du micrologiciels. Connect to your Scuba V3 in l’application Aiper and check for an OTA mise à jour du micrologiciel. Install the latest version if available. Newer micrologiciel includes refined motor-control logic that helps the robot detect when it is stuck and attempt alternative escape paths (reverse, spin, and re-approach at a different angle).
Étape 2 : Reposition the Starting Point
Try déployering the robot from a different section of the pool — ideally the opposite side from the couvercle de drain. The V3’s chemin de nettoyage is influenced by its point d’entrée; starting farther from the obstruction may prevent it from encountering the couvercle de drain at a difficult angle. If your pool has multiple couvercle de drains, you peut nécessiter to test different déployerment points to find one that minimises contact.
Quand faire remonter — Ce qu’il faut collecter
If the micrologiciel is current and repositionnering does not help, gather the following for support Aiper: (1) the device numéro de série (SN), (2) the location and specifications of the couvercle de drain (diameter, height above floor, brand/model if known), (3) photos or video of the robot stuck on the couvercle de drain, showing the angle and position. Use l’application’s Upload Log function, then contact support technique or the groupe de feedback après-vente. Dans certains cas, a drain-cover-compatible micrologiciel patch peut être unvailable.
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