Warranty Claims for Non-Quality-Related Issues

Aiper not be allowed to refund the order for the non-quality issue after 30 days from the date of delivery.

Process:

* The buyer must provide proof of purchase from Authorized Sales Channels.

* Aiper will document what steps the buyer took to troubleshoot the problem, if any, with the product.

* The defective item is returned for quality inspection.

* The item’s warranty is voided if the returned item and registered item are different or if the defective item is not returned.

Valid proof of purchase:

* Order number from the official website the purchases were made or order number from an Aiper’s authorized reseller.

* Sales invoice.

* Dated sales receipt from an authorized Aiper reseller that shows a product description and sale price.

Please note that more than one type of proof of purchase may be required to process a warranty claim.

Shipping must be covered by the buyer if…

* Returning items for reasons other than a defect.

* The country the item was purchased in differs from the country the warranty claim is being filed.

* Accidental return, such as personal items, or incorrect products.

* Returning items were claimed defective but found by Aiper quality control to be in proper working condition.

* Returning defective items in international shipping.

Not Covered Under Warranty:

* Products without sufficient proof of purchase.

* Lost or stolen products.

* Items with expired warranties.

* Non-quality-related issues.

* Repairs through 3rd parties.

* Items damaged by the customer include falls, extreme temperatures, operating devices improperly operating devices.

* Purchases from unauthorized or personal resellers.

(Aiper also provides out-of-warranty service; for any issues, please contact [email protected] )

Aiper is not liable for:

* Loss of data incurred from the use of Aiper products.

* Personal items mistakenly shipped to Aiper.