Les pièces de rechange du Surfer S1 (panier filtrant, câble de charge, pales d’hélice) ne sont pas disponibles sur le site Web d’Aiper.
Les accessoires courants du Surfer S1 sont disponibles dans les boutiques d’accessoires régionales — voir la section Liens rapides ci-dessous. Pour les pièces non répertoriées, ouvrez un ticket via aiper.com/us/process-a-warranty avec votre numéro de série. Note : Les pièces du Surfer S1 et de l’EcoSurfer S2 ne sont pas interchangeables.
Ordering Replacement Parts
Option 1 — Accessories Store (self-serve): Common Surfer S1 accessories (charging cables, filter baskets, brushes) are available at the regional Aiper accessory stores: » US: aiper.store/us/series/accessories | » DE: aiper.store/de/page/zubehor | » FR: aiper.store/fr/page/accessoires | » ES: aiper.store/es/page/accesorios. » Option 2 — Support ticket (if part not listed): If the store doesn’t carry the specific part you need, submit a ticket via aiper.com/us/process-a-warranty. Provide: full name, serial number, email address, shipping address, phone number, and the specific part needed. Include a photo. The support team confirms availability within 24–72 hours.
Charging Cable / Adapter
The Surfer S1 uses a proprietary charging cable. Replacement cables must be ordered via support ticket — third-party cables may not charge correctly and can damage the battery. When submitting the ticket, mention your serial number and the cable model (visible on the adapter body).
Filter Basket
The Surfer S1 basket is different from the EcoSurfer S2 basket. When ordering, specify « Surfer S1 » explicitly to ensure the correct part is shipped. Clean the basket after every 2–3 sessions; replace when mesh is torn or the frame latch no longer holds.
Warranty Coverage
The Surfer S1 carries a standard Aiper warranty (check your purchase documentation for the exact period). No registration is required — warranty is automatic from purchase date. Battery issues, motor failures, and manufacturing defects are covered. Physical damage from impact or improper use is not covered.
Liens rapides vers les boutiques d’accessoires régionales
For self-service parts ordering (when in stock):
• US: aiper.store/us/series/accessories
• DE: aiper.store/de/page/zubehor
• FR: aiper.store/fr/page/accessoires
• ES: aiper.store/es/page/accesorios
If the Surfer S1 part you need is not listed on the store, use the support ticket process in the next section. Most S1-specific parts (charging cables, propeller blades, filter baskets) are processed through the ticket system — inventory on the self-serve store is limited.
Surfer S1 vs EcoSurfer S2 — Compatibilité des pièces
The Surfer S1 and EcoSurfer S2 are different product lines and most parts are not interchangeable. The filter baskets, charging cables, and propeller assemblies are model-specific. When ordering parts, always specify « Surfer S1 » (model number on the bottom label) to ensure you receive the correct item. If you’re unsure which model you have: the Surfer S1 has a single top-access filter basket; the EcoSurfer S2 has dual side-access baskets and solar charging capability.
Liens rapides vers les boutiques d’accessoires régionales
For self-service parts ordering (when in stock):
• US: aiper.store/us/series/accessories
• DE: aiper.store/de/page/zubehor
• FR: aiper.store/fr/page/accessoires
• ES: aiper.store/es/page/accesorios
If the Surfer S1 part you need is not listed on the store, use the support ticket process in the next section. Most S1-specific parts (charging cables, propeller blades, filter baskets) are processed through the ticket system — inventory on the self-serve store is limited.
Surfer S1 vs EcoSurfer S2 — Compatibilité des pièces
The Surfer S1 and EcoSurfer S2 are different product lines and most parts are not interchangeable. The filter baskets, charging cables, and propeller assemblies are model-specific. When ordering parts, always specify « Surfer S1 » (model number on the bottom label) to ensure you receive the correct item. If you’re unsure which model you have: the Surfer S1 has a single top-access filter basket; the EcoSurfer S2 has dual side-access baskets and solar charging capability.
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