Scuba V3 ne s’arrête pas à la ligne d’eau après le nettoyage
The V3 s’amarrers at the ligne d’eau for 1 minute (AI/cycle modes) or 10 minutes (standard modes), then auto-descends. If it never reaches the ligne d’eau, micrologiciel or filtre blockage is the likely cause.
The Scuba V3 s’amarrers at the ligne d’eau for 1 minute (AI Navium / Cycle modes) or 10 minutes (standard modes), then redescend automatiquement. If the robot never reaches the ligne d’eau at all, check for a pending mise à jour du micrologiciel in l’application Aiper first — this est la solution la plus courante. A obstrué panier filtrant is the second cause la plus probable: reduced pression de jet prevents traction sur les parois. Clean the filtre, update the micrologiciel, and retest. Si le problème persiste, collect the SN, photos of the robot’s final position, and upload journaux de diagnostic via l’application before contacter le support.
Comportement d’amarrage normal par mode de nettoyage
The Scuba V3’s ligne d’eau amarrage behaviour depends on the mode de nettoyage selected. In Cycle Clean and Mode AI Navium, the robot parks at the ligne d’eau for approximately 1 minute after completing its programme de nettoyage. In other standard modes, it stays at the ligne d’eau for up to 10 minutes before automatically descending back into the pool. Si le robot est not amarrage at the ligne d’eau at all, there est probablement un micrologiciel or hardware issue preventing proper traction sur les parois.
Étape 1 : Check for Firmware Updates
Open l’application Aiper and connect to your Scuba V3. Tap the device settings icon and look for an OTA mise à jour du micrologiciel notification. If an update is available, install it immediately. Aiper regularly releases micrologiciel improvements that fix ligne d’eau-amarrage logic and motor control parameters. After updating, run a short cycle de nettoyage to verify the robot now s’amarrers correctly at the ligne d’eau.
Étape 2 : Inspect the Filter Basket for Clogging
A obstrué panier filtrant reduces jet d’eau output from the rear buses de jet. The Scuba V3 relies on sufficient jet d’eau to maintain traction sur les parois — without it, the robot cannot climb to the ligne d’eau and will instead stop at the shoreline or remain submerged. Remove the panier filtrant, rincer thoroughly under eau courante du robinet (sans savon ni détergent), and allow it to sécher à l’air libre. Reinsert the clean basket and retest. See also our filtre cleaning guide for detailed instructions.
Quand faire remonter au support Aiper
If the micrologiciel is up to date and the filtre is clean but the robot still does not s’amarrer at the ligne d’eau, collect the following before contacting support Aiper: (1) the device numéro de série (SN) from the sticker on the robot or in l’application, (2) a photo or video of the robot’s final position at the end of a cycle de nettoyage, showing where it stops relative to the ligne d’eau, (3) a description of your type de piscine and shape (à fond plat, incliné, courbé, etc.). Use l’application’s Upload Log function to send diagnostic data, then contact support technique Aiper or the groupe de feedback après-vente.
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