Scuba V3 La Programación No Se Ejecuta a Tiempo
La limpieza programada que no se activa es casi siempre un problema de firmware. Actualice vía OTA, luego elimine y vuelva a crear la programación en la aplicación Aiper.
Scheduled cleaning not executing a tiempo is almost always caused by firmware desactualizado. Abra la aplicación Aiper, connect to your Scuba V3, and check for an OTA actualización de firmware — instale la última versión immediately. After updating, delete all existing schedules and create a fresh one (test with a simple single-day schedule first). Also ensure your phone is set to fecha y hora automáticas — a clock offset between your phone and the robot will cause schedule timing errors. Si el problema persiste, collect the SN del dispositivo, a screenshot of the schedule screen, and the actual robot start time, then upload registros de diagnóstico and contact soporte de Aiper.
Step 1: Verifique las actualizaciones de firmware
This is overwhelmingly the most common fix. Scheduled cleaning not executing a tiempo is almost always a firmware-level issue. Abra la aplicación Aiper, connect to your Scuba V3, and look for an OTA actualización de firmware notification on the device page. Install the último firmware if available, then verify the schedule works by setting a test schedule 5 minutes in the future and observing whether the robot starts.
Step 2: Delete and Re-create the Schedule
Sometimes a corrupted schedule entry persists even after a actualización de firmware. In la aplicación Aiper, go to the device page, find the Schedule or Timer section, delete all existing schedules, and create a fresh one. Set a simple, single-day schedule first (e.g., tomorrow at a specific time) rather than a complex multi-day recurring schedule. If the simple schedule works, you can then rebuild your full weekly programme.
Zona horaria y sincronización del reloj del dispositivo
In rare cases, a mismatch between your phone’s clock and the robot’s internal clock can cause schedule timing errors. The V3 sincroniza su reloj con su teléfono when a schedule is set via Bluetooth. As a precaution, ensure your phone is set to fecha y hora automáticas (Settings > General > Date & Time on iOS; Settings > System > Date & Time on Android). Re-sync by connecting to the robot en la aplicación Aiper while both devices are on the correct local time. Note: the Excel support knowledge base lists firmware as the primary cause for schedule issues — the clock check is a supplementary step for persistent cases.
Cuándo escalar
If the firmware is current, the schedule has been deleted and re-created, and your phone’s clock is correct — but the robot still does not start on schedule — reúna lo siguiente para soporte de Aiper: (1) the device número de serie (SN), (2) the exact scheduled time as shown in the app, and (3) the actual time the robot starts (even if it’s hours late). A screenshot of the schedule screen and a photo of the robot’s indicador LED at the scheduled time will help the support team diagnose the clock-drift issue. Upload registros de diagnóstico via the app antes de contactar al soporte.
