Scuba V3 Programme Not Executing on Time
Programmed cleaning not firing est presque toujours a micrologiciel issue. Update via OTA, then delete and re-create the programme in l’application Aiper.
Programmed cleaning not executing on time est presque toujours caused by outdated micrologiciel. Open l’application Aiper, connect to your Scuba V3, and check for an OTA mise à jour du micrologiciel — install the latest version immediately. After updating, delete all existing programmes and create a fresh one (test with a simple single-day programme first). Also ensure votre téléphone is set to date et heure automatiques — a clock offset between votre téléphone and the robot will cause programme timing errors. Si le problème persiste, collect the device SN, a screenshot of the programme screen, and the actual robot start time, then upload journaux de diagnostic and contact support Aiper.
Étape 1 : Check for Firmware Updates
This is overwhelmingly the solution la plus courante. Programmed cleaning not executing on time is almost always a micrologiciel-level issue. Open l’application Aiper, connect to your Scuba V3, and look for an OTA mise à jour du micrologiciel notification on the device page. Install the latest micrologiciel if available, then verify the programme works by setting a test programme 5 minutes in the future and observing whether the robot starts.
Étape 2 : Delete and Re-create the Programme
Sometimes a corrupted programme entry persists even after a mise à jour du micrologiciel. In l’application Aiper, go to the device page, find the Programme or Minuteur section, delete all existing programmes, and create a fresh one. Set a simple, single-day programme first (e.g., tomorrow at a specific time) rather than a complex multi-day recurring programme. If the simple programme works, vous pouvez then rebuild your full weekly programme.
Synchronisation du fuseau horaire et de l’horloge de l’appareil
Dans de rares cas, a mismatch between your horloge de votre téléphone and the robot’s internal clock can cause programme timing errors. The V3 synchronisers its clock with votre téléphone when a programme is set via Bluetooth. Par précaution, ensure votre téléphone is set to date et heure automatiques (Settings > General > Date & Time on iOS; Settings > System > Date & Time on Android). Re-sync by connecting to the robot in l’application Aiper while both devices are on the correct local time. Note: the Excel support knowledge base lists micrologiciel as the primary cause for programme issues — the clock check is a supplementary step for persistent cases.
Quand faire remonter
If the micrologiciel is current, the programme has been deleted and re-created, and your horloge de votre téléphone is correct — but the robot still does not start on programme — collect the following for support Aiper: (1) the device numéro de série (SN), (2) the exact programmed time as shown in l’application, and (3) the actual time the robot starts (even if it’s hours late). A screenshot of the programme screen and a photo of the robot’s indicateur LED at the programmed time will help the support team diagnose the clock-drift issue. Upload journaux de diagnostic via l’application before contacter le support.