La mayoría de los errores del Seagull Pro se indican mediante patrones de parpadeo LED y códigos en la aplicación Aiper
La mayoría de los errores del Seagull Pro se indican mediante patrones de parpadeo LED y códigos en la aplicación Aiper. Un ciclo de encendido resuelve la mayoría de los errores transitorios. E5 (entrada de agua) requiere retirada y secado inmediatos. COMPRUEBE SU NÚMERO DE SERIE: Las unidades que comienzan con 61Y están sujetas a un retiro de seguridad — deje de usarlo y contacte al soporte para un reemplazo gratuito.
Referencia de patrones de parpadeo LED
Solid green: normal operation / fully charged. Slow flashing green: charging in progress. Rapid flashing green: Wi-Fi setup mode (first 5 minutes after power on). Flashing yellow: filter basket blockage or suction issue — check and clean the basket. Flashing red: motor error or water ingress — stop use immediately. Solid red: critical error — contact support.
E1 – E4: Códigos de error comunes de la aplicación
E1: Drive motor issue — check for debris wrapped in drive rollers; rinse and restart. E2: Filter pump blockage — remove and rinse the filter basket. E3: Sensor error — restart and allow full initialization. E4: Battery or charging error — see battery guide. For E1–E4: power cycle the unit first. If the error returns on the next run, contact support with the error code and serial number.
E5 – Entrada de agua
E5 means the robot has detected water in the electronics compartment. Remove from the pool immediately. Do not power on. Let the unit dry in open air (not direct sunlight) for 24–48 hours. Check the bottom cover seal and any access panels for damage. If the unit powers on normally after drying, monitor for recurrence. If E5 returns, the seal is compromised — contact support for warranty service.
Procedimiento de restablecimiento de fábrica
Hold the power button for 10 seconds until the LED flashes three times. Release — the robot restarts in factory defaults. All Wi-Fi credentials, schedules, and preferences are cleared. Re-add the Seagull Pro to the Aiper app after reset. Perform a reset as a last resort for persistent errors that don’t clear with a standard power cycle.
IMPORTANTE: Aviso de retirada del Seagull Pro
A safety recall has been issued for the Aiper Seagull Pro (model ZT6001) with serial numbers starting with 61Y. The recall addresses a potential risk with lithium battery cells when charged with a 9A current charger. If your Seagull Pro serial number begins with 61Y: stop using the device immediately and follow the recall instructions for a free replacement. Check your serial number on the label on the bottom of the robot or in the Aiper app under Device Info. For recall participation and questions, contact Aiper support via aiper.com/us/process-a-warranty. Note: The recall applies to a specific production batch — Seagull Pro units with serial numbers NOT starting with 61Y are not affected.
E6 – E8: Códigos de error adicionales
E6: Charging port error. The robot detects a short or poor connection at the charging port. Clean the charging contacts with a dry cloth and check for bent pins. E7: Communication error. The main board and motor controller are not communicating. Power cycle the robot. If E7 persists, it indicates an internal board fault — contact support. E8: Overheat protection. The robot has detected excessive internal temperature (typically from extended use in very warm water or direct sun exposure while charging). Remove from the pool, let cool for 30+ minutes, then retry.
IMPORTANTE: Aviso de retirada del Seagull Pro
A safety recall has been issued for the Aiper Seagull Pro (model ZT6001) with serial numbers starting with 61Y. The recall addresses a potential risk with lithium battery cells when charged with a 9A current charger. If your Seagull Pro serial number begins with 61Y: stop using the device immediately and follow the recall instructions for a free replacement. Check your serial number on the label on the bottom of the robot or in the Aiper app under Device Info. For recall participation and questions, contact Aiper support via aiper.com/us/process-a-warranty. Note: The recall applies to a specific production batch — Seagull Pro units with serial numbers NOT starting with 61Y are not affected.
E6 – E8: Códigos de error adicionales
E6: Charging port error. The robot detects a short or poor connection at the charging port. Clean the charging contacts with a dry cloth and check for bent pins. E7: Communication error. The main board and motor controller are not communicating. Power cycle the robot. If E7 persists, it indicates an internal board fault — contact support. E8: Overheat protection. The robot has detected excessive internal temperature (typically from extended use in very warm water or direct sun exposure while charging). Remove from the pool, let cool for 30+ minutes, then retry.
