Lift the N1 out of the pool, clear any debris from the drive rollers, and restart.
Lift the N1 out of the pool, clear any debris from the drive rollers, and restart. The N1 has an automatic corner escape — wait 30 seconds before intervening when it appears stuck.
Corner Escape Behavior
The Scuba N1 activates a reverse-and-rotate escape routine when sensors detect it is stuck. This takes up to 30 seconds. Do not retrieve the robot prematurely during the escape cycle — it may still be working its way free.
Drive Roller Inspection
Remove the robot from the pool and place on a flat surface. Inspect the drive rollers for: hair or string wrapped around the axle, debris jammed in the roller housing. Clear any obstructions with a thin tool (avoid sharp edges near the roller surface). Test with a brief power-on before returning to the pool.
Pool Obstacles
Remove all loose items from the pool before each run: toys, floats, loose hoses, and pool cover sections. Pool lighting fixtures and return jets can cause temporary sticking — restarting from a different position usually resolves this.
Persistently Stuck in Same Location
If the N1 consistently stalls at the same pool feature, it may be a drive motor issue. Test on a flat dry surface to verify both sides spin. If one side is stationary, contact support for a warranty assessment.
