The Scuba N1 requires 2.4 GHz Wi-Fi.
The Scuba N1 requires 2.4 GHz Wi-Fi. QR code says ‘incorrect’ or won’t scan? Try 4 alternative methods: manual serial entry, Bluetooth discovery, Wi-Fi reset + rescan, or AP Mode direct hotspot (see all below). Robot must connect within 5 minutes of power-on.
2.4 GHz Only
The N1 does not support 5 GHz. Check your router settings and connect to the 2.4 GHz band. Many dual-band routers show one combined SSID — if yours does, split the bands into separate SSIDs and use the 2.4 GHz one for the N1.
Pairing via QR Code
In the Aiper app, when adding the N1, select the QR code option and scan the code printed on the bottom of the robot. This skips manual password entry and resolves most “incorrect password” errors immediately.
QR Code Failed? 3 Alternative Pairing Methods
If scanning the QR code on the bottom of the N1 fails with ‘incorrect’ or does nothing: Method 1 — Manual entry. In the Aiper app, tap ‘Add Device’ and look for the ‘Enter Manually’ or ‘Add Without QR’ link (usually below the scan frame). Type the 12-character serial number printed on the QR code label (format: XSDXXXXXXXXX). Method 2 — Bluetooth discovery. Ensure Bluetooth is enabled on your phone. Turn the N1 off and back on — the robot broadcasts Bluetooth for 5 minutes after each power-on. In the app, choose ‘Search Nearby Devices’ instead of scan. The N1 should appear in the device list. Method 3 — Reset and rescan. Perform a Wi-Fi reset (hold power 10 seconds until LED flashes, then release). After the reset, the N1 re-enters pairing mode. Clean the QR code label with a dry cloth — dirt or water spots can cause scan failures. Hold your phone 6–8 inches from the label and ensure the entire code is in the frame. If all three methods fail, the QR code label may be physically damaged (peeling, scratched). Contact Aiper support with a photo of the label and your serial number — they can register the device to your account from the backend.
Wi-Fi Reset Procedure
Hold the power button for 10 seconds until the LED flashes. Release — the robot clears all saved Wi-Fi credentials and restarts in pairing mode. Re-add the device in the Aiper app from scratch.
App Shows N1 as Offline After Retrieval
After cleaning, retrieve the robot and bring it within Wi-Fi range. If the app still shows it offline: force-quit the app and reopen. Power cycle the N1. The app display typically syncs within 30–60 seconds. If offline status persists, check that the robot’s Wi-Fi is connected (solid green LED) before investigating further.
QR Code Label Damaged or Unreadable
If the QR code label on the bottom of the N1 is scratched, peeling, faded, or physically damaged: (1) Take a clear photo of the label with your phone — sometimes the camera can capture detail your eyes miss. (2) If the serial number is still legible on the label (format: XSDXXXXXXXXX), use Method 1 — Manual Entry described above. You only need the serial number, not the QR code itself. (3) If the entire label is unreadable, the serial number is also printed on the retail box and in your purchase confirmation email. (4) If you cannot find the serial number anywhere, contact Aiper support with your purchase receipt — they can locate your device in the system and register it to your account from the backend.
Method 4 — AP Mode (Direct Wi-Fi Hotspot Pairing)
If QR code scanning, manual entry, and Bluetooth discovery all fail: AP Mode (Access Point Mode) lets your phone connect directly to the N1’s built-in Wi-Fi hotspot for initial setup. (1) Power on the N1 and wait 30 seconds. (2) On your phone, go to Settings → Wi-Fi and look for a network named “Aiper-Scuba N1-XXXXX” or similar (the last 5 characters match your serial number). (3) Connect to this network. The password is usually 12345678 or printed on the QR code label. (4) Once connected, open the Aiper app — it should detect the N1 on the local network. (5) Follow the app prompts to connect the N1 to your home Wi-Fi. The N1’s AP hotspot is only active for the first 5 minutes after power-on. If you don’t see the network, power cycle the N1 and check again immediately.
QR Code Label Damaged or Unreadable
If the QR code label on the bottom of the N1 is scratched, peeling, faded, or physically damaged: (1) Take a clear photo of the label with your phone — sometimes the camera can capture detail your eyes miss. (2) If the serial number is still legible on the label (format: XSDXXXXXXXXX), use Method 1 — Manual Entry described above. You only need the serial number, not the QR code itself. (3) If the entire label is unreadable, the serial number is also printed on the retail box and in your purchase confirmation email. (4) If you cannot find the serial number anywhere, contact Aiper support with your purchase receipt — they can locate your device in the system and register it to your account from the backend.
Method 4 — AP Mode (Direct Wi-Fi Hotspot Pairing)
If QR code scanning, manual entry, and Bluetooth discovery all fail: AP Mode (Access Point Mode) lets your phone connect directly to the N1’s built-in Wi-Fi hotspot for initial setup. (1) Power on the N1 and wait 30 seconds. (2) On your phone, go to Settings → Wi-Fi and look for a network named “Aiper-Scuba N1-XXXXX” or similar (the last 5 characters match your serial number). (3) Connect to this network. The password is usually 12345678 or printed on the QR code label. (4) Once connected, open the Aiper app — it should detect the N1 on the local network. (5) Follow the app prompts to connect the N1 to your home Wi-Fi. The N1’s AP hotspot is only active for the first 5 minutes after power-on. If you don’t see the network, power cycle the N1 and check again immediately.